Impulse is proud to announce our 20th anniversary of doing business! For twenty years, Impulse has helped businesses gain a technological advantage by designing, implementing, and managing advanced communications solutions. What started as a local internet service provider has over the last twenty years transformed into a company that supports an impressive list of businesses through a suite of business communication services delivered over our high availability IP network with hubs in Santa Barbara,…
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Top 3 Ways Impulse Can Make Your Business More Successful
No two businesses are alike, therefore no two businesses will communicate the same way. At Impulse, we understand the varying challenges that different businesses face in their communications, and we work to customize your business communications specifically towards your own business needs. As your business partner, we work to make your business more successful and help you invest in better communications so you can not only save more…
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Jessie Bryan Promoted to Vice President of Engineering
Impulse has been going through some exciting changes this year, first with the addition of our new office in Chicago and now with the well deserved promotion for Jessie Bryan to Vice President of Engineering here at Impulse. Jessie previously held the position of Director of Engineering with Impulse Advanced Communications since December 2005 and he originally joined Impulse back in 2000 as a Systems Administrator and later held…
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Invoca Communication Solution Provided by Impulse
Invoca is a local Santa Barbara company that delivers a complete marketing automation platform designed for inbound phone calls. The company has been expanding rapidly, and six months ago Invoca called Impulse for help to put in place a scalable communications solution that could keep up with their incredible growth. Invoca’s Director of Human Resources, Andrea Nelson, says of their relationship with Impulse: “My experience with Impulse…
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Can You Make Money With a Phone System?
It used to be that a phone system was just an annoying cost that was required to allow an employe to make and receive calls. With today’s technological advances, a cloud-based PBX system has reversed the situation, arming any size business with the full power of a unified communications platform. One of the ways Impulse can customize your business to make you more successful is by using analytics to…
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Broadsoft Connections Yearly Unified Communications Conference
Each year the Impulse team attends the Broadsoft Connections conference. This year’s conference was bigger than ever, which probably has something to do with the fact that Broadsoft’s software powers more than 55% of the cloud PBX market. Broadsoft is the software Impulse utilizes to powers our cloud based Unified Communications platform. While we learned about a ton of new Unified Communications features that will excite many of…
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Increase Collaboration with ClearStar HD Voice
The first thing all of our new ClearStar cloud based PBX customers highlight after having their system for a week is that they can not believe the call quality. The most common comment we hear is, “It sounds like they are right in the room with me!” That is because all of our phones feature Polycom HD Voice, providing incredibly clear voice communications. It is one…
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You’re Invited to the Annual Impulse Networking Event on the Canary Rooftop
Impulse and the Santa Barbara Foodbank would like to invite you to a evening of drinks, hors d’oeurves, and networking on the beautiful Canary roof top. Please come enjoy the beautiful views of Santa Barbara with some of Santa Barbara’s leading executives and professionals! We had a great time last year and look forward to seeing everyone again, as well as some new faces. When: Wednesday, September 24th, 2014 from 5:00…
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Sending Business Calls To Your Mobile – Recommended Settings
Cell phone integration is a key requirement for today’s on the go employee. While Impulse’s MobileLink makes it straight forward to make calls from your smartphone, users may need to think through the best way to send calls to their mobile phone. ClearStar has an endless choice of advanced forwarding options: Call forward always, call forward selective, call forward no answer, call forward unreachable, selective call forward, sequential ring,…
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The Problem with Large Scale Communication Companies
We’ve all been stuck on the other end of a frustrating phone call with a customer service representative who is unhelpful, unknowledgeable, or just plain crabby. However, it’s unlikely that you received treatment worse than Ryan Block recently did while attempting to cancel his Comcast service. You can listen to the call here, in which a Comcast customer service representative flat out refuses to cancel his service for over…
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