Impulse is excited to announce the launch of Unity Web Apps. These new web apps bring many of the UnityDesktop and UnityAgent features to an easy to use web-based application. Prior to these new UnityDesktopWeb and UnityAgentWeb apps, the Unity experience was only possible using Windows. Now Unity is available for all operating systems using the following web browsers: Google Chrome Mozilla Firefox Microsoft Edge Safari…
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ClearStar Web Chat
Give your customers the ability to message your team from your website! With the ClearStar-Unity Contact Center, you can place a web chat pop up on your company website, making it easier for current and prospective customers to communicate with you! The ClearStar-Unity Contact Center integrates directly into the Unity Call Control application. An agent can work entirely from one desktop application using 4 different forms of…
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CRM Integration with Unity
Drive CRM adoption while simplifying outreach. The Unity solution for a CRM connector will integrate your desk phones and mobile devices with your favorite CRM platform. This desktop application is easy to install, has a very intuitive interface and connects to five different CRM platforms. The Unity desktop app alone, without the CRM connector, gives users a full ClearStar directory, user presence, call logs, and basic phone controls. …
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Top 4 Favorite ClearStar Features
Over the last 12 months, Impulse has launched an unprecedented list of new ClearStar features. Impulse’s ClearStar PBX is hosted in the cloud so all these new features are easily available to any customer who wishes to add the license. It’s important to remember that before the power of the cloud, adding any of these features would require complex hardware and software upgrade. As new features are released, we are committed to…
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Can You Make Money With a Phone System?
It used to be that a phone system was just an annoying cost that was required to allow an employe to make and receive calls. With today’s technological advances, a cloud-based PBX system has reversed the situation, arming any size business with the full power of a unified communications platform. One of the ways Impulse can customize your business to make you more successful is by using analytics to…
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