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UC-One Support

ClearStarlogo-Large

What is UC-One?

UC-One is our suite of cloud communications and collaboration solutions that provide integrated business phone services, messaging and presence, audio and video conferencing, screen sharing, file sharing, virtual meeting rooms, and more.

What is UC-One Communicator?

UC-One Communicator is a client you install onto your Windows or Mac computer, Android or iOs mobile device. It provides the following features and more:

    • Chat
    • Presence
    • Video and Voice Softphone
    • Click to Dial (Group Directory, Outlook, History)
    • Missed Calls Alert
    • Video and Voice Conference Bridging
    • Screen Share

The application you’ll use to do all these features is called Communicator.

User Guide and Video Help

End User Quick Start Guide

Install Video

Install Files

Windows Softphone Install File
Windows Deskphone Install File

Mac Softphone Install File
Mac Deskphone Install File

Android App Link
iOS App Link

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MENU
  • Phone System
    • ClearStar Phone System
    • Why Impulse
    • ClearStar with Cisco Webex
    • Features
      • ClearStar SMS
      • Unity
        • Unity Call Control App
        • Unity Reception App
        • Unity Contact Center
        • UnityWeb
        • Unity CRM Connector
        • Unity Mobile
      • Call Recording
      • Video Calling
      • Call Center
      • Interactive Voice Response (IVR)
      • CC-One Contact Center
      • MobileLink
    • Equipment
    • ClearStar Plans
  • Services
    • Internet Connectivity
      • Impulse Fiber
      • Impulse Ethernet over Copper
      • Impulse Fixed Wireless
        • PulseWireless
        • Wireless Broadband
      • Impulse LTE Backup
    • SD-WAN
    • Business Phone Service
    • Network Monitoring & Management
    • Network Design
    • Colocation Services
  • Customers
  • Support
    • Network Status
    • ClearStar Phone System
      • Guides & Training
      • ClearStar with Cisco Webex
      • ClearStar SMS
      • Unity
        • ClearStar Unity
        • ClearStar Unity Receptionist
        • Unity Salesforce Connector
        • ClearStar Unity Mobile
      • Call Recording Support Page
      • Interactive Voice Response (IVR)
      • Desktop Fax
      • MobileLink Support
      • UC-One Support
        • Legacy UC-One Support
      • Large-Scale Conference Bridge
    • Internet Access
      • Business Services
        • Fiber Support
        • T1 Support
        • SD-WAN Support
        • LTE Support
        • Wireless Broadband Support
        • Managed Wi-Fi FAQ
        • ADSL2+ & EOC Support
      • Residential Services
        • Wireless Broadband Support
        • Managed Wi-Fi FAQ
        • DSL Support
        • Dial-Up Support
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