Impulse Advanced Communications

Unity Web Apps

by

Impulse is excited to announce the launch of Unity Web Apps.  These new web apps bring many of the UnityDesktop and UnityAgent features to an easy to use web-based application.   Prior to these new UnityDesktopWeb and UnityAgentWeb apps, the Unity experience was only possible using Windows.  Now Unity is available for all operating systems using the following web browsers: Google Chrome Mozilla Firefox Microsoft Edge Safari… 
[Read More]

ClearStar Key System

by

A Retail Environment-Friendly VoIP Solution The ClearStar Key System was designed to bridge the gap between an analog key system and a hosted PBX system.  It is a great solution for a retail or warehouse environment where calls are needed to be placed on hold from one phone and picked up from another phone on the other side of the building. The ClearStar Key System includes features… 
[Read More]

Updated Polycom Firmware 5.8.1

by

New Polycom firmware provides new features with an updated look and feel for VVX phones. Impulse has just finished testing Polycom firmware 5.8.1 and will be rolling it out to all our customers’ VVX line of phones.  This new version provides an updated modern user interface as well as some new features. What’s new: Directory Sync – The directory on all VVX phones now syncs with the… 
[Read More]

ClearStar Web Chat

by

Give your customers the ability to message your team from your website!  With the ClearStar-Unity Contact Center, you can place a web chat pop up on your company website, making it easier for current and prospective customers to communicate with you! The ClearStar-Unity Contact Center integrates directly into the Unity Call Control application.  An agent can work entirely from one desktop application using 4 different forms of… 
[Read More]

CRM Integration with Unity

by

Drive CRM adoption while simplifying outreach. The Unity solution for a CRM connector will integrate your desk phones and mobile devices with your favorite CRM platform.  This desktop application is easy to install, has a very intuitive interface and connects to five different CRM platforms. The Unity desktop app alone, without the CRM connector, gives users a full ClearStar directory, user presence, call logs, and basic phone controls. … 
[Read More]

MENU