Impulse Advanced Communications
Cloud Based Phone System Careers with Impulse

Careers

Impulse Advanced Communications is enabling businesses to operate more effectively in a digital world. To drive this we need talented people who are energized by change, ready for challenges and want to make a difference. If you meet this description, please check below for opportunities in the following areas:

Network Engineer - IP Routing/Switching

Impulse Advanced Communications has helped IT leaders manage communications technology for 25 years. We are looking to augment our Network Operations team in Goleta with someone who has a good understanding of IP routing and switching and wants a career path into advanced IP/WAN engineering at the enterprise & carrier level.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Includes the following, other duties may be assigned.

  1. Monitoring and troubleshooting of Impulse managed customer network equipment in accordance with SLA
  2. Installation, monitoring, troubleshooting and maintenance of Impulse Central Offices, Data Centers, Points of Presence and HQ infrastructure
  3. Troubleshoot network and voice application issues
  4. Schedule and administer customer router upgrades
  5. Facilities maintenance and security
  6. Assist the implementation team with customer equipment configuration prior to installation
  7. Serve as an escalation point as required
  8. Participate in an after-hours on-call rotation
QUALIFICATIONS

The requirements listed below are representative of the knowledge, skill, and/or ability required.

  1. At least a year of experience configuring and managing Cisco/Juniper/Adtran routers and switches or the equivalent from command line and a basic proficiency in Cisco IOS.
  2. Functional knowledge of IP routing and switching including VLAN configuration, OSPF, MPLS
  3. Conceptual understanding of BGP
  4. Knowledge of LAN technologies (802.1Q, QoS)
  5. Basic knowledge of VOIP technologies

Billing and Administrative Assistant

ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Draft correspondences and other formal documents
  • Plan and schedule appointments and events
  • Greet and assist onsite guests
  • Develop and implement organized filing systems
  • Perform all other office tasks
  • Keep front desk presentable with all necessary materials
  • Answer customer questions via email, phone, in person
  • Retrieve company mail from the PO Box, sort, and distribute to the team
  • Prepare outgoing mail by drafting correspondence, securing parcels etc.
  • Monitor office supplies and place orders when necessary
  • Keep updated records and files
  • Support Accounting Department with generating bills, adding products/services to customer accounts, and processing cancellations, executing collections
  • Financial Data Entry into Quickbooks

Qualifications:

  • Previous experience in office administration or other related fields
  • Ability to prioritize and multitask
  • Excellent written and verbal communication skills
  • Strong attention to detail
  • Strong organizational skills

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Tuition reimbursement
  • Vision insurance
  • Volunteer Time Off
  • Pet Friendly

Schedule:

  • 8-hour shift
  • Day shift
  • Monday to Friday

Please e-mail all responses to hr@impulse.net and include or attach your resume.
You may also fax your resume to (805) 692-2324.

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