Impulse Advanced Communications is enabling businesses to operate more effectively in a digital world. To drive this we need talented people who are energized by change, ready for challenges and want to make a difference. If you meet this description, please check below for opportunities in the following areas:
Billing and Administrative Assistant
Job Description
Responsibilities:
• Draft correspondences and other formal documents
• Plan and schedule appointments and events
• Greet and assist onsite guests
• Develop and implement organized filing systems
• Perform all other office tasks
• Keep front desk presentable with all necessary materials
• Answer customer questions via email, phone, in person
• Retrieve company mail from the PO Box, sort, and distribute to the team
• Prepare outgoing mail by drafting correspondence, securing parcels etc.
• Monitor office supplies and place orders when necessary
• Keep updated records and files
• Support Accounting Department with generating bills, adding products/services to customer accounts, and
processing cancellations, executing collections
• Financial Data Entry into Quickbooks
Qualifications:
• Previous experience in office administration or other related fields
• Ability to prioritize and multitask
• Excellent written and verbal communication skills
• Strong attention to detail
• Strong organizational skills
Benefits:
• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance
• Volunteer Time Off
• Pet Friendly
Schedule:
• 8 hour shift
• Day shift
• Monday to Friday
Network Engineer - IP Routing/Switching
Impulse Advanced Communications has helped IT leaders manage communications technology for 25 years. We are looking to augment our Network Operations team in Goleta with someone who has a good understanding of IP routing and switching and wants a career path into advanced IP/WAN engineering at the enterprise & carrier level.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Includes the following, other duties may be assigned.
- Monitoring and troubleshooting of Impulse managed customer network equipment in accordance with SLA
- Installation, monitoring, troubleshooting and maintenance of Impulse Central Offices, Data Centers, Points of Presence and HQ infrastructure
- Troubleshoot network and voice application issues
- Schedule and administer customer router upgrades
- Facilities maintenance and security
- Assist the implementation team with customer equipment configuration prior to installation
- Serve as an escalation point as required
- Participate in an after-hours on-call rotation
QUALIFICATIONS
The requirements listed below are representative of the knowledge, skill, and/or ability required.
- At least a year of experience configuring and managing Cisco/Juniper/Adtran routers and switches or the equivalent from command line and a basic proficiency in Cisco IOS.
- Functional knowledge of IP routing and switching including VLAN configuration, OSPF, MPLS
- Conceptual understanding of BGP
- Knowledge of LAN technologies (802.1Q, QoS)
- Basic knowledge of VOIP technologies
Wireless Administrator
ESSENTIAL DUTIES AND RESPONSIBILITIES
Responsibilities:
- Configuring radios for new and existing customers
- Taking calls from dispatched install contractors (eg. Advanced Cable, Lone Star)
- Keep wireless documentation up to date
- Performing wireless site surveys for service
- Climbing on house roofs and AP Towers
- Dispatch
- On-call duties
- Keeping the Impulse Jeep up and running
- Wireless design and advanced configuration customer presentations
Qualifications:
- Basic routing and switching knowledge
- CA Drivers License
- Excellent written and verbal communication skills
- Strong attention to detail
- Strong organizational skills
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
- Volunteer Time Off
- Pet Friendly
Schedule:
- 8 hour shift
- On call hours as needed
- Day shift
- Monday to Friday
Please e-mail all responses to [email protected] and include or attach your resume.
You may also fax your resume to (805) 692-2324.