Network Status

November 13th, 2018 10:23am(reported by TAC)Affects: Internet Connectivity

We are continuing to experience issues with connectivity with our DSL customers in the Downtown Santa Barbara, Summerland and Carpinteria areas due to lack of access in fire affected areas. We are continually receiving updates from the carrier and monitoring the area closely for any developments.

November 5th, 2018 8:20am(reported by Stephen)Affects: Internet Connectivity

The DSL outage is still an issue and not affecting everyone that it had over the weekend. Majority of customers are back up, but some are experiencing slowness as of this morning. Our engineering team is working closely with the carrier to get this resolved.

November 3rd, 2018 12:36pm(reported by TAC)Affects: Internet Connectivity

The DSL outage appears to have been resolved. If you continue to experience any issues with your DSL connection, please call 805-456-5800.

November 2nd, 2018 4:23pm(reported by Dane)Affects: Internet Connectivity

Affects DSL internet connectivity. The carrier has acknowledged an issue with their switches and are currently working to resolve the issue. There is no estimated time to a resolution. Updates will follow as we receive additional information.

October 8th, 2018 8:11am(reported by Stephen)Affects: Wireless Connectivity

All wireless service's going through Gardner, West Camino Cielo, Santa Ynez Peak, Casa Cassara, Gravel Peak, will be slow. Our wireless engineers are assessing an issue with a main backhaul unit at Santa Ynez Peak.