Network Status

June 28th, 2019 2:54pm(reported by Stephen)Affects: Wireless Connectivity

Wireless outage continues due to a power outage at the peak of Santa Ynez.

June 28th, 2019 11:57am(reported by Stephen)Affects: Wireless Connectivity

We are currently experiencing a Wireless outage at our Santa Ynez site. Customers may experience down time and or slowness off this site. Our wireless engineers are currently investigating the issue.

June 20th, 2019 8:00am(reported by Stephen)Affects: Wireless Connectivity

We are currently experiencing a wireless outage off our WCC Prism West Access point. Any customers off this Access Point are currently down. Our wireless engineers are currently looking into this for resolution.

June 19th, 2019 9:56am(reported by Stephen)Affects: ClearStar

This morning between approximately 6:30AM PST and 9:15AM PST we experienced intermittent issues with call completion and phone registration on our ClearStar voice platform. One of the software elements of the platform was experiencing an exceptionally high amount of authentication attempts from unauthorized devices which impacted the overall platform's ability to handle calls. The attempts to authenticate were not successful, and we were able to block the traffic once we identified it, so we believe we have corrected the immediate problem and the call platform was re-stabilized as of approximately 9:15AM. We will be working with the software provider to mitigate the impact of a similar attack in the future.

June 19th, 2019 8:00am(reported by Stephen)Affects: ClearStar

We are experiencing intermittent issues on our voice platform. Our engineering team is working on identifying the cause and establishing an estimated time of repair.