Cell phone integration is a key requirement for today’s on the go employee. While Impulse’s MobileLink makes it straight forward to make calls from your smartphone, users may need to think through the best way to send calls to their mobile phone. ClearStar has an endless choice of advanced forwarding options: Call forward always, call forward selective, call forward no answer, call forward unreachable, selective call forward, sequential ring,…
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Archives for August 2014
The Problem with Large Scale Communication Companies
We’ve all been stuck on the other end of a frustrating phone call with a customer service representative who is unhelpful, unknowledgeable, or just plain crabby. However, it’s unlikely that you received treatment worse than Ryan Block recently did while attempting to cancel his Comcast service. You can listen to the call here, in which a Comcast customer service representative flat out refuses to cancel his service for over…
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Impulse Opens Chicago Office & Hires Business Development Director
Impulse Advanced Communications is pleased to announce the addition of John Bogaerts to head our new office in Chicago, Illinois. John has joined the company as the Director of Business Development for the Midwest Region to drive strategic growth for the Chicago area and broader Midwest US region. John started his career selling business systems with Alcatel and Northern Telecom. He went on to co-found Conference Plus Incorporated, where he spent twelve…
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CASA Installation Case Study
Impulse aims to help all businesses communicate better so they can become more successful, and it’s a great feeling when we know we’ve truly helped a business make positive changes towards increases in sales, collaboration, and customer experience. There is a special sense of pride and accomplishment that comes when we help local nonprofits achieve this level of success, as we have with CASA of Santa Barbara…
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