Allow an assistant to decide which calls should make it through ClearStar Executive and Executive-Assistant is a great, new feature set that allows for a variety of different assistant call flows. The most basic scenario is an assistant that screens all external calls to their executive. There are of course several variations of this, such as an executive that has a team of assistants or an assistant that…
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Unity Web Apps
Impulse is excited to announce the launch of Unity Web Apps. These new web apps bring many of the UnityDesktop and UnityAgent features to an easy to use web-based application. Prior to these new UnityDesktopWeb and UnityAgentWeb apps, the Unity experience was only possible using Windows. Now Unity is available for all operating systems using the following web browsers: Google Chrome Mozilla Firefox Microsoft Edge Safari…
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Polycom Trio Zoom Room Collaboration
Introduce Zoom video conferencing with Polycom’s voice quality to your conference rooms. Impulse now offers Zoom integration with your current ClearStar solution allowing you to place ClearStar calls and control Zoom Room video conferencing all from your Polycom Trio 8800 or Polycom Trio 8500. Highlights include: Wireless Sharing Cut the cords, cables, and dongles – present content wirelessly from your laptop or mobile device HD video…
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ClearStar Key System
A Retail Environment-Friendly VoIP Solution The ClearStar Key System was designed to bridge the gap between an analog key system and a hosted PBX system. It is a great solution for a retail or warehouse environment where calls are needed to be placed on hold from one phone and picked up from another phone on the other side of the building. The ClearStar Key System includes features…
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Polycom VoxBox Bluetooth Speaker
Extend your mic and speakers to where wires can’t! The Polycom VoxBox Bluetooth Speaker is ideal for enhancing the audio experience on any ClearStar softphone and a great solution for a wireless conference room phone. Now you can experience Polycom’s legendary conference quality anywhere, anytime, and with more devices. VoxBox combines a modern, portable design with Bluetooth wireless pairing and USB connectivity and packs it with Polycom HD…
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Updated Polycom Firmware 5.8.1
New Polycom firmware provides new features with an updated look and feel for VVX phones. Impulse has just finished testing Polycom firmware 5.8.1 and will be rolling it out to all our customers’ VVX line of phones. This new version provides an updated modern user interface as well as some new features. What’s new: Directory Sync – The directory on all VVX phones now syncs with the…
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ClearStar Conference Phone Solutions
Impulse announces the official release of the Polycom Trio 8800 Stand-alone and the Polycom Trio 8800 with Collaboration Kit! These are the latest conference room phone solutions offered by Impulse Advanced Communications, LLC. Both solutions are built using the sleek, new Polycom RealPresence 8800. These phones have all of the same features that one would expect from any other Polycom phone: Gigabit ports, HD Voice, Conferencing, etc. …
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ClearStar Web Chat
Give your customers the ability to message your team from your website! With the ClearStar-Unity Contact Center, you can place a web chat pop up on your company website, making it easier for current and prospective customers to communicate with you! The ClearStar-Unity Contact Center integrates directly into the Unity Call Control application. An agent can work entirely from one desktop application using 4 different forms of…
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Polycom Trio 8500
Impulse announces the release of the Polycom Trio 8500! The Polycom Trio 8500 is the smallest of the Polycom Trio Family. With its 360° microphone coverage and 14-ft pickup range, the Trio 8500 is the perfect upgrade from the Polycom SoundStation IP 6000 for small to mid-size conference rooms. Much like other Polycom conference phones, the Trio 8500 comes standard with HD Voice and the option for…
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The Power of the Morning Huddle
The morning huddle has become such a successful part of our culture, we felt the need to share it with everyone! Holding a morning huddle is probably the single most effective cultural change we have implemented since enabling video on every employee’s phone. Every day, from 9:00 to 9:15, the Impulse team gathers in our lounge for our daily huddle. Remote employees join via video from their…
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