Interactive Voice Response (IVR)

Use voice input to save time and money by efficiently directing callers to the correct queue or self service options.

ClearStar’s IVR, powered by Inference Solutions, reduces your costs by letting customers choose the type of help they need, whether agent-based or self-service. Using self-service options customers can quickly self-solve basic issues. Support for automated speech recognition and text-to-speech increases customer satisfaction.

Agile Voice Automation in the Cloud

Take advantage of the demand for voice automation services with ClearStar voice IVR, your complete no-code solution.

Verify Your Customers

ClearStar provides creative ways to verify your customer’s identity. The system can ask questions such as date of birth or last for digits of a social Security number for verification.

Outbound Applications

Create a call flow in minutes to initiate outbound surveys, appointment reminders, payment reminders and promotions.