Impulse Advanced Communications
  • Customer Portals
  • Phone System
    • ClearStar Phone System
    • Why Impulse
    • ClearStar with Cisco Webex
    • Features
      • ClearStar SMS
      • Unity
        • Unity Call Control App
        • Unity Reception App
        • Unity Contact Center
        • UnityWeb
        • Unity CRM Connector
        • Unity Mobile
      • Call Recording
      • Video Calling
      • Call Center
      • Interactive Voice Response (IVR)
      • CC-One Contact Center
      • MobileLink
    • Equipment
    • ClearStar Plans
  • Services
    • Internet Connectivity
      • Impulse Fiber
      • Impulse Fixed Wireless
        • PulseWireless
        • Wireless Broadband
      • Impulse LTE Backup
    • SD-WAN
    • Business Phone Service
    • Network Monitoring & Management
    • Network Design
    • Colocation Services
  • Customers
  • Support
    • Network Status
    • ClearStar Phone System
      • Guides & Training
      • ClearStar with Cisco Webex
      • ClearStar SMS
      • Unity
        • ClearStar Unity
        • ClearStar Unity Receptionist
        • Unity Salesforce Connector
        • ClearStar Unity Mobile
      • Call Recording Support Page
      • Interactive Voice Response (IVR)
      • Desktop Fax
      • MobileLink Support
      • UC-One Support
        • Legacy UC-One Support
      • Large-Scale Conference Bridge
    • Internet Access
      • Business Services
        • Fiber Support
        • T1 Support
        • SD-WAN Support
        • LTE Support
        • Wireless Broadband Support
        • Managed Wi-Fi FAQ
        • ADSL2+ & EOC Support
      • Residential Services
        • Wireless Broadband Support
        • Managed Wi-Fi FAQ
        • DSL Support
        • Dial-Up Support
    • Contact Support
    • Agreements & Policies
  • Company
    • About Us
    • Team
    • Careers
    • Contact Us
  • Blog

Interactive Voice Response (IVR)

Use voice input to save time and money by efficiently directing callers to the correct queue or self service options.

Use voice input to save time and money by efficiently directing callers to the correct queue or self service options.

ClearStar’s IVR, powered by Inference Solutions, reduces your costs by letting customers choose the type of help they need, whether agent-based or self-service. Using self-service options customers can quickly self-solve basic issues. Support for automated speech recognition and text-to-speech increases customer satisfaction.

Agile Voice Automation in the Cloud

Take advantage of the demand for voice automation services with ClearStar voice IVR, your complete no-code solution.

Verify Your Customers

ClearStar provides creative ways to verify your customer’s identity. The system can ask questions such as date of birth or last for digits of a social Security number for verification.

Outbound Applications

Create a call flow in minutes to initiate outbound surveys, appointment reminders, payment reminders and promotions.

  • Phone System
  • Services
  • Customers
  • Support
  • Company
  • Blog
  • Home
  • Phone System
  • Customers
  • Support
  • About Us
  • The Pulse of Impulse

Connect with us

© Copyright 2023 Impulse Advanced Communications. All rights reserved

MENU
  • Phone System
    • ClearStar Phone System
    • Why Impulse
    • ClearStar with Cisco Webex
    • Features
      • ClearStar SMS
      • Unity
        • Unity Call Control App
        • Unity Reception App
        • Unity Contact Center
        • UnityWeb
        • Unity CRM Connector
        • Unity Mobile
      • Call Recording
      • Video Calling
      • Call Center
      • Interactive Voice Response (IVR)
      • CC-One Contact Center
      • MobileLink
    • Equipment
    • ClearStar Plans
  • Services
    • Internet Connectivity
      • Impulse Fiber
      • Impulse Fixed Wireless
        • PulseWireless
        • Wireless Broadband
      • Impulse LTE Backup
    • SD-WAN
    • Business Phone Service
    • Network Monitoring & Management
    • Network Design
    • Colocation Services
  • Customers
  • Support
    • Network Status
    • ClearStar Phone System
      • Guides & Training
      • ClearStar with Cisco Webex
      • ClearStar SMS
      • Unity
        • ClearStar Unity
        • ClearStar Unity Receptionist
        • Unity Salesforce Connector
        • ClearStar Unity Mobile
      • Call Recording Support Page
      • Interactive Voice Response (IVR)
      • Desktop Fax
      • MobileLink Support
      • UC-One Support
        • Legacy UC-One Support
      • Large-Scale Conference Bridge
    • Internet Access
      • Business Services
        • Fiber Support
        • T1 Support
        • SD-WAN Support
        • LTE Support
        • Wireless Broadband Support
        • Managed Wi-Fi FAQ
        • ADSL2+ & EOC Support
      • Residential Services
        • Wireless Broadband Support
        • Managed Wi-Fi FAQ
        • DSL Support
        • Dial-Up Support
    • Contact Support
    • Agreements & Policies
  • Company
    • About Us
    • Team
    • Careers
    • Contact Us
  • Blog