El Nino is expected to bring strong rains into Southern California after years of drought and it is likely that the entire Southern U.S. is in for a wild winter. The major business impact will be through travel disruption, power interruptions, and telecommunications outages. The last major storms to hit Southern and Central Califonia in December 2010 and January 2011 wreaked havoc on businesses, with many in…
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MobileLink vs Softphone: Which is Right for You?
The mobility features of ClearStar, our cloud-based unified communication platform, allow employees to work anywhere, on any device, at anytime. While this is extremely empowering, it can also be a bit challenging to keep track of which productivity-enhancing feature is right for a particular need. Impulse’s two most popular mobility features are the Impulse smartphone app called MobileLink and a soft-phone application for your PC, Tablet, or…
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Old Spanish Days 2015 Off to a Great Start
Here at Impulse, we believe that it is important to honor local Santa Barbara traditions and history. Impulse has been a proud sponsor of Fiesta for over 15 years, most recently as a Titanium level sponsor, and is also heavily involved in volunteering during Fiesta. In addition to our Titanium level sponsorship and employee participation, Impulse’s CFO, Greg Wilson, serves on the board of Old Spanish Days. Every year we have a…
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Impulse Announces Promotion of Chris Rose to Vice President Client Solutions
Impulse is pleased to announce the promotion of Chris Rose to Vice President Client Solutions. In his new role, Chris will be responsible for working closely with enterprise clients and technology partners to assist in communications technology evaluation and business process integration. Chris will also lead the Company’s product development team creating future enterprise solutions. “As an unabashed technology maven, Chris has been instrumental in developing new…
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Empower Your Receptionist with Unity Receptionist
Do you have a busy receptionist struggling to answer multiple calls and then easily transfer them to busy employees who might be on the road or in another office? Unity Receptionist is designed to support even the busiest front desk environments. Featuring a dynamic Busy Lamp Field presence, the ability to tag calls on hold and “popping” notifications when desired extententions become free, Unity Receptionist has unique capabilities to…
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Top 4 Favorite ClearStar Features
Over the last 12 months, Impulse has launched an unprecedented list of new ClearStar features. Impulse’s ClearStar PBX is hosted in the cloud so all these new features are easily available to any customer who wishes to add the license. It’s important to remember that before the power of the cloud, adding any of these features would require complex hardware and software upgrade. As new features are released, we are committed to…
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Impulse Announces Promotion of Lee Carlander to Business Development Director
Impulse Advanced Communications, LLC, is pleased to announce the promotion of Lee Carlander to Business Development Director for the Western US. In his new role, Lee will be responsible for driving strategic account growth in the region and expanding the company’s community support program to national non-profit organizations headquartered in the region. Lee joined the company in 2009 and held prior roles of Account Executive and Community…
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Impulse Announces Promotion of Tracy Green to Client Services Director
Impulse Advanced Communications, LLC, is pleased to announce the promotion of Tracy Green to Client Services Director. In her new role, Tracy will oversee a team of specialists responsible for customer experience, relationship management and driving end-user technology adoption for enterprise accounts. Tracy joined the company in 2007 and previously held the role of Major Accounts Manager. “The shift from traditional telecommunications to integrated cloud-based collaboration services…
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Call Recording For ClearStar Now Available
Would you like to increase your team’s effectiveness by ensuring that your company is providing the right customer experience model? With the release of Call Recording on Impulse’s ClearStar cloud-based VoIP telephone system, we can help ensure your business is providing the customer experience model you want. You can now use the tools available with cloud-based call recording to monitor and improve your call procedures. With its three-tier offering, Impulse is able to provide valuable…
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Impulse Celebrates 20th Anniversary
Impulse is proud to announce our 20th anniversary of doing business! For twenty years, Impulse has helped businesses gain a technological advantage by designing, implementing, and managing advanced communications solutions. What started as a local internet service provider has over the last twenty years transformed into a company that supports an impressive list of businesses through a suite of business communication services delivered over our high availability IP network with hubs in Santa Barbara,…
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