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Archives for December 2010

Fixing VoIP Intermittents with Nail Clippers

by Jay Hennigan

We recently had an interesting troubleshooting experience with a customer where we provide a PRI via an Adtran TA900 to a PBX maintained by a different vendor.  Both the new PBX and the SIP based PRI were turned up at the same time. Everything went smoothly from a configuration and installation perspective, no issues to report.  Shortly after turn-up, we started getting reports of random dropped calls on transfer.  

Troubleshooting

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