Impulse aims to help all businesses communicate better so they can become more successful, and it’s a great feeling when we know we’ve truly helped a business make positive changes towards increases in sales, collaboration, and customer experience. There is a special sense of pride and accomplishment that comes when we help local nonprofits achieve this level of success, as we have with CASA of Santa Barbara County.
We provide CASA with our ClearStar cloud based phone system, which enables them to create a true campus environment between their three locations. They can easily answer calls from one office and transfer to another, all without having any complex phone system equipment to manage.
To ensure perfect HD audio quality and business grade service, Impulse installed managed Internet circuits for voice and data to all three locations, as well as managed routers and switches.
CASA Executive Director, Kim Davis, said “As a nonprofit organization serving abused and neglected children county wide, CASA struggled with sub-par phone system for years, working from offices in Santa Maria, Santa Barbara, and Lompoc. Impulse streamlined our communication systems, providing easy and efficient connectivity between all of the offices. They have impressed us with their professionalism and technology. They are a joy to work with.”
The CASA install is another great example of Impulse being accountable for the whole solution, so our customers can be confident it all just works, no finger pointing and one number to call. If your business or nonprofit is in need of a great business communication solution, call our Customer Experience Team today to learn more about how we can make you more successful.