Cisco WebEx

Calling

Get a business phone number and a modern calling system in the cloud – so you look professional, whether you have 3 people or 300.

Meetings

HD video conferencing, crystal-clear audio, screen sharing, and an AI-powered meeting experience integrated with your messaging and calling.

Messaging

Gain a full-team collaboration platform with secure file sharing, two-way whiteboarding, and digital spaces.

Webex Assistant

Streamline processes with an AI-powered assistant to take notes, highlight key points, and provide real-time transcription.

Call Center

Implement built-in call queuing with advanced – yet easy-to-use – agent and supervisor software.

Industry Leading Noise Cancellation

Improve the audio quality of your phone calls and meetings by filtering out unwanted background noise in the most harsh environments.

Customized Call Routing

We have 20+ years of experience designing call flows, so let us do the discovery work to design the perfect system for your needs.

Dedicated Project Management

From system design to number porting to end-user training, we manage all aspects of the project, so you don't have to.

Assigned Support Team

With us, you get an assigned team that knows you and understands how you work. No need to explain who you are every time you call; we already know.

Wide Selection of Phones

The Cisco Webex phone system supports a wide selection of phones from Cisco and Polycom. These phones feature large color screens, HD voice, and Bluetooth.

Built-In Call Center

Get started with advanced call center features, including supervisor and agent software with enhanced reporting and call queuing.

Seamless Integrations

Integrates seamlessly with productivity tools like Microsoft 365, Google Workspace, and Salesforce.

With fair and easy-to-manage contracts, Impulse has proven to be a reliable and valued partner for our organization.

— Silver Air

“We are a small IT team and wear a ton of hats. It was a big load off of our shoulders for Impulse to come in and manage the project and the logistics of the equipment, keeping us on task and to a timeline.”

— Guayakí Yerba Mate

“We’ve been with Impulse for many years. We worked with Impulse engineers that we know and we trust when migrating to Cato, and this made the move seamless.”

— The Towbes Group

“Impulse allows us to be in more places at once in a collaborative ‘better together’ strategy to serve our mutual customers.”

— Mark Lawrence Peay
Enterprise Sales Director - S. CA, Cato

“With Impulse, engagements are always focused and our services are well positioned before we even speak to the client. This leads to shorter sales cycles and often to larger total valued opportunities.”

— Miles Lowry
Senior Territory Manager, eSentire

Step 1

Connect

Schedule a 30-minute call with one of our experts.

Step 2

Discover

We’ll ask questions to gain an understanding of your problem.

Step 3

Solve

We’ll find a solution that addresses your unique needs.

Step 4

Guide

We’ll stay with you for the life of your solution.

Cisco Webex offers a comprehensive, enterprise-grade collaboration platform that combines calling, meetings, messaging, and more in a single solution. It provides the flexibility and scalability that mid-sized businesses need, all while ensuring reliable, high-quality communication. With Impulse’s on-demand support and decades of experience, you get an accessible, expert team to assist with everything from implementation to ongoing management.

Legacy systems often lack modern features like mobile integration, advanced call routing, and unified messaging. Cisco Webex brings a wide range of powerful tools – including video messaging, polling, and whiteboarding – into one platform, allowing for seamless collaboration. It also reduces downtime and disruptions with its highly reliable, carrier-grade infrastructure.

Yes! Cisco Webex’s scalable architecture allows businesses to easily add users and services as they expand without the need for significant investments or disruptions. Impulse ensures that your Webex solution grows with your business, providing ongoing support and customization as your needs evolve.

Impulse provides live, on-demand support tailored to your business’s needs. Our dedicated Technical Assistance Center (TAC) offers first-tier support, with an escalation path to our tier 3 engineering team for more complex issues. Whether it’s initial onboarding or day-to-day troubleshooting, Impulse is your partner for seamless communication management.

Cisco Webex offers a wide range of features, including calling, messaging, meetings, video messaging, polling, webinars, events, and whiteboarding. It’s powered by AI to enhance collaboration and ensure a smooth user experience, making it a robust, all-in-one solution for communication and collaboration.

Impulse brings over 20 years of experience in voice and collaboration solutions. We provide personalized, white-glove support and manage every step of your project – from onboarding to ongoing assistance. Our team knows your business and works as an extension of your IT department, offering the hands-on, reliable service that mid-sized businesses need.

Cybersecurity

Voice

Network

Cloud

Trusted Voice Providers

Core Cisco Webex Features