Guides and Training
Gain in-depth knowledge about your voice solution with these free resources.
Expert training is a click away
Schedule a Training Session
Impulse offers live and/or online training as needed. Topics include:
- How to use the phone (for anyone) – 25 minutes, plus Q&A
- How to use the web portal and Outlook toolbar (for anyone) – 15 minutes plus Q&A
- How to use the portal (for admins) – 60-90 minutes
- How to use receptionist software (for receptionists) – 15 minutes, plus installation
- How to log in and out (for call center agents) – 5 minutes
Technology Made Easy
ClearStar Phone System Help
Download phone system quick guides.
Still have questions?
Long Format Guides
These comprehensive guides have all the answers.
Additional Guides
- Voicemail Documentation Guide
- Voicemail Quick Tips
- ClearStar Unity Features
- ClearStar Unity Receptionist User Guide
- ClearStar Salesforce Connector Information
- Desktop Fax for Windows Guide
- Desktop Fax for Mac Guide
- Integrated Voice Response (IVR) Information
- ClearStar Call Accounting Guide
- Call Recording Feature Comparison
- Large-Scale Conference Bridge Windows Guide
- Large-Scale Conference Bridge iOS Guide