If you have a busy pool of Executives and their Assistants, you’re in the right place. All important features have been evolving into better, faster, easier-to-deploy solutions. Assistant and Executive solutions are no different. We can update your shared call appearance and hunt groups with a simple and easy-to-deploy Assistant and Executive features. It’s the simplest solution yet, especially for your staff. Features include: Easy for assistants to cover a…
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Voice Automation is Easier Than Ever
Activate a Customized Voice Automation Project to Engage Your Customers. Voice Automation is a big category of business integration products. If you can imagine it, we can build it. There are limitless features we can build including a speech-to-text, text-to-speech, Auto Attendants, advanced Call Center processing, screen pops, CRM integrations, inbound advanced auto attendants, outbound surveys, etc. Benefits include: Cost Savings Delivering a Consistent On-Brand Message Innovation…
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Impulse Launches Updated Website
We are pleased to announce the launch of our new website! After simplifying our ideas and collaborating with customers and experts, we are delighted to officially announce the launch of our new site. It features many of our own employees and highlights our relationship-based approach to implementing communications technology. The opening video helps give people a feel for the team members they will work with during their long-term…
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The Goleta Valley Chamber of Commerce appoints Dave Clark as Chairman of the Board
We are proud to announce Impulse President Dave Clark will take over for 2016. On Wednesday, January 20, The Goleta Valley Chamber of Commerce gathered with its 75 newest members. Chamber president and CEO Kristen Miller told Noozhawk, “Our theme for next year is just to expand upon what we’re already doing.” The Chamber plays an important role in advocating for local business as a cornerstone of a…
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Salesforce ClearStar Connector
Drive Salesforce adoption and increase productivity. The ClearStar Salesforce Connector integrates your desk-phones and mobile devices with Salesforce. Features are simple to implement and even easier to use, enabling sales teams to increase productivity and management teams to gain more insight. The Salesforce Connector requires only a simple Google Chrome extension and no server software. All the features reside in the cloud, presenting a distributed means of…
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Preparing Your Business for a Wild Winter
El Nino is expected to bring strong rains into Southern California after years of drought and it is likely that the entire Southern U.S. is in for a wild winter. The major business impact will be through travel disruption, power interruptions, and telecommunications outages. The last major storms to hit Southern and Central Califonia in December 2010 and January 2011 wreaked havoc on businesses, with many in…
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MobileLink vs Softphone: Which is Right for You?
The mobility features of ClearStar, our cloud-based unified communication platform, allow employees to work anywhere, on any device, at anytime. While this is extremely empowering, it can also be a bit challenging to keep track of which productivity-enhancing feature is right for a particular need. Impulse’s two most popular mobility features are the Impulse smartphone app called MobileLink and a soft-phone application for your PC, Tablet, or…
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Old Spanish Days 2015 Off to a Great Start
Here at Impulse, we believe that it is important to honor local Santa Barbara traditions and history. Impulse has been a proud sponsor of Fiesta for over 15 years, most recently as a Titanium level sponsor, and is also heavily involved in volunteering during Fiesta. In addition to our Titanium level sponsorship and employee participation, Impulse’s CFO, Greg Wilson, serves on the board of Old Spanish Days. Every year we have a…
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Impulse Announces Promotion of Chris Rose to Vice President Client Solutions
Impulse is pleased to announce the promotion of Chris Rose to Vice President Client Solutions. In his new role, Chris will be responsible for working closely with enterprise clients and technology partners to assist in communications technology evaluation and business process integration. Chris will also lead the Company’s product development team creating future enterprise solutions. “As an unabashed technology maven, Chris has been instrumental in developing new…
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Empower Your Receptionist with Unity Receptionist
Do you have a busy receptionist struggling to answer multiple calls and then easily transfer them to busy employees who might be on the road or in another office? Unity Receptionist is designed to support even the busiest front desk environments. Featuring a dynamic Busy Lamp Field presence, the ability to tag calls on hold and “popping” notifications when desired extententions become free, Unity Receptionist has unique capabilities to…
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