Impulse Advanced Communications, LLC, is pleased to announce the promotion of Tracy Green to Client Services Director. In her new role, Tracy will oversee a team of specialists responsible for customer experience, relationship management and driving end-user technology adoption for enterprise accounts. Tracy joined the company in 2007 and previously held the role of Major Accounts Manager.

“The shift from traditional telecommunications to integrated cloud-based collaboration services in the enterprise has brought new complexity to the traditional telecom environment,” said Chris Rose, Director of Sales. “In response we have formed the Client Services group to help our customers successfully implement new technology, help drive user adoption and increase business productivity over the long term.”