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CRM Integration with Unity

by Michael Papa

Drive CRM adoption while simplifying outreach. The Unity solution for a CRM connector will integrate your desk phones and mobile devices with your favorite CRM platform.  This desktop application is easy to install, has a very intuitive interface and connects to five different CRM platforms. The Unity desktop app alone, without the CRM connector, gives users a full ClearStar directory, user presence, call logs, and basic phone controls. … 
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ClearStar, Unity, VoIP

Empower Your Receptionist with Unity Receptionist

by Sierra Rose

Do you have a busy receptionist struggling to answer multiple calls and then easily transfer them to busy employees who might be on the road or in another office? Unity Receptionist is designed to support even the busiest front desk environments.  Featuring a dynamic Busy Lamp Field presence, the ability to tag calls on hold and “popping” notifications when desired extententions become free, Unity Receptionist has unique capabilities to… 
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ClearStar, New Features, Unity Receptionist, VoIP

Call Recording For ClearStar Now Available

by Sierra Rose

Would you like to increase your team’s effectiveness by ensuring that your company is providing the right customer experience model? With the release of Call Recording on Impulse’s ClearStar cloud-based VoIP telephone system, we can help ensure your business is providing the customer experience model you want.  You can now use the tools available with cloud-based call recording to monitor and improve your call procedures. With its three-tier offering, Impulse is able to provide valuable… 
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ClearStar, Impulse, New Features, VoIP

Top 3 Ways Impulse Can Make Your Business More Successful

by Sierra Rose

No two businesses are alike, therefore no two businesses will communicate the same way.  At Impulse, we understand the varying challenges that different businesses face in their communications, and we work to customize your business communications specifically towards your own business needs. As your business partner, we work to make your business more successful and help you invest in better communications so you can not only save more… 
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ClearStar, Impulse, Internet, VoIP

Invoca Communication Solution Provided by Impulse

by Sierra Rose

Invoca is a local Santa Barbara company that delivers a complete marketing automation platform designed for inbound phone calls. The company has been expanding rapidly, and six months ago Invoca called Impulse for help to put in place a scalable communications solution that could keep up with their incredible growth. Invoca’s Director of Human Resources, Andrea Nelson, says of their relationship with Impulse: “My experience with Impulse… 
[Read More]

Case Study, ClearStar, Impulse, VoIP

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MENU
  • Phone System
    • ClearStar Phone System
    • Why Impulse
    • ClearStar with Cisco Webex
    • Features
      • ClearStar SMS
      • Unity
        • Unity Call Control App
        • Unity Reception App
        • Unity Contact Center
        • UnityWeb
        • Unity CRM Connector
        • Unity Mobile
      • Call Recording
      • Video Calling
      • Call Center
      • Interactive Voice Response (IVR)
      • CC-One Contact Center
      • MobileLink
    • Equipment
    • ClearStar Plans
  • Services
    • Internet Connectivity
      • Impulse Fiber
      • Impulse Fixed Wireless
        • PulseWireless
        • Wireless Broadband
      • Impulse LTE Backup
    • SD-WAN
    • Business Phone Service
    • Network Monitoring & Management
    • Network Design
    • Colocation Services
  • Customers
  • Support
    • Network Status
    • ClearStar Phone System
      • Guides & Training
      • ClearStar with Cisco Webex
      • ClearStar SMS
      • Unity
        • ClearStar Unity
        • ClearStar Unity Receptionist
        • Unity Salesforce Connector
        • ClearStar Unity Mobile
      • Call Recording Support Page
      • Interactive Voice Response (IVR)
      • Desktop Fax
      • MobileLink Support
      • UC-One Support
        • Legacy UC-One Support
      • Large-Scale Conference Bridge
    • Internet Access
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        • Fiber Support
        • T1 Support
        • SD-WAN Support
        • LTE Support
        • Wireless Broadband Support
        • Managed Wi-Fi FAQ
        • ADSL2+ & EOC Support
      • Residential Services
        • Wireless Broadband Support
        • Managed Wi-Fi FAQ
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