Drive CRM adoption while simplifying outreach. The Unity solution for a CRM connector will integrate your desk phones and mobile devices with your favorite CRM platform. This desktop application is easy to install, has a very intuitive interface and connects to five different CRM platforms. The Unity desktop app alone, without the CRM connector, gives users a full ClearStar directory, user presence, call logs, and basic phone controls. …
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Empower Your Receptionist with Unity Receptionist
Do you have a busy receptionist struggling to answer multiple calls and then easily transfer them to busy employees who might be on the road or in another office? Unity Receptionist is designed to support even the busiest front desk environments. Featuring a dynamic Busy Lamp Field presence, the ability to tag calls on hold and “popping” notifications when desired extententions become free, Unity Receptionist has unique capabilities to…
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Call Recording For ClearStar Now Available
Would you like to increase your team’s effectiveness by ensuring that your company is providing the right customer experience model? With the release of Call Recording on Impulse’s ClearStar cloud-based VoIP telephone system, we can help ensure your business is providing the customer experience model you want. You can now use the tools available with cloud-based call recording to monitor and improve your call procedures. With its three-tier offering, Impulse is able to provide valuable…
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Top 3 Ways Impulse Can Make Your Business More Successful
No two businesses are alike, therefore no two businesses will communicate the same way. At Impulse, we understand the varying challenges that different businesses face in their communications, and we work to customize your business communications specifically towards your own business needs. As your business partner, we work to make your business more successful and help you invest in better communications so you can not only save more…
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Invoca Communication Solution Provided by Impulse
Invoca is a local Santa Barbara company that delivers a complete marketing automation platform designed for inbound phone calls. The company has been expanding rapidly, and six months ago Invoca called Impulse for help to put in place a scalable communications solution that could keep up with their incredible growth. Invoca’s Director of Human Resources, Andrea Nelson, says of their relationship with Impulse: “My experience with Impulse…
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