Each year the Impulse team attends the Broadsoft Connections conference. This year’s conference was bigger than ever, which probably has something to do with the fact that Broadsoft’s software powers more than 55% of the cloud PBX market. Broadsoft is the software Impulse utilizes to powers our cloud based Unified Communications platform. While we learned about a ton of new Unified Communications features that will excite many of…
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Increase Collaboration with ClearStar HD Voice
The first thing all of our new ClearStar cloud based PBX customers highlight after having their system for a week is that they can not believe the call quality. The most common comment we hear is, “It sounds like they are right in the room with me!” That is because all of our phones feature Polycom HD Voice, providing incredibly clear voice communications. It is one…
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You’re Invited to the Annual Impulse Networking Event on the Canary Rooftop
Impulse and the Santa Barbara Foodbank would like to invite you to a evening of drinks, hors d’oeurves, and networking on the beautiful Canary roof top. Please come enjoy the beautiful views of Santa Barbara with some of Santa Barbara’s leading executives and professionals! We had a great time last year and look forward to seeing everyone again, as well as some new faces. When: Wednesday, September 24th, 2014 from 5:00…
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Sending Business Calls To Your Mobile – Recommended Settings
Cell phone integration is a key requirement for today’s on the go employee. While Impulse’s MobileLink makes it straight forward to make calls from your smartphone, users may need to think through the best way to send calls to their mobile phone. ClearStar has an endless choice of advanced forwarding options: Call forward always, call forward selective, call forward no answer, call forward unreachable, selective call forward, sequential ring,…
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The Problem with Large Scale Communication Companies
We’ve all been stuck on the other end of a frustrating phone call with a customer service representative who is unhelpful, unknowledgeable, or just plain crabby. However, it’s unlikely that you received treatment worse than Ryan Block recently did while attempting to cancel his Comcast service. You can listen to the call here, in which a Comcast customer service representative flat out refuses to cancel his service for over…
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