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ClearStar Web Chat

by Michael Papa

Give your customers the ability to message your team from your website!  With the ClearStar-Unity Contact Center, you can place a web chat pop up on your company website, making it easier for current and prospective customers to communicate with you! The ClearStar-Unity Contact Center integrates directly into the Unity Call Control application.  An agent can work entirely from one desktop application using 4 different forms of… 
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ClearStar, Unity, VoIP

Polycom Trio 8500

by Michael Papa

Impulse announces the release of the Polycom Trio 8500! The Polycom Trio 8500 is the smallest of the Polycom Trio Family.  With its 360° microphone coverage and 14-ft pickup range, the Trio 8500 is the perfect upgrade from the Polycom SoundStation IP 6000 for small to mid-size conference rooms. Much like other Polycom conference phones, the Trio 8500 comes standard with HD Voice and the option for… 
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Broadsoft, ClearStar, Polycom

New Polycom VVX Media Phones

by Michael Papa

Impulse announces the release of the next generation of the Polycom VVX Series! This new release of Polycom phones is the 3rd generation of the Polycom VVX Series.  Features like Polycom HD Voice, color LCD displays, and USB and Gigabit Ethernet ports are what keeps the Polycom VVX Series as one of the most popular lines of business phones on the market.  The new sleek design looks great on… 
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Broadsoft, ClearStar, Impulse, New Features, New Features, New Product, Polycom

ClearStar Flexible Seating

by Michael Papa

Easily work from any phone. The ClearStar Flexible Seating feature eliminates the restriction for a user to only use his or her assigned phone.  With this feature, a user can sign in to any host phone they would like with all the personal settings that exist on their primary phone.  Not to be confused with a Shared Call Appearance, Flexible Seating allows for any user with this feature… 
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Polycom, Uncategorized

Wolfe Awards – May 2018

by Michael Papa

May was the month of Black Bow Ties!  Two team members earned their Black Wolfe Awards, along with four other team members earning Wolfe Awards. The Impulse Wolfe Awards were named after Harvey Kietel’s character, Winston Wolfe, in Pulp Fiction.  He was the cleaner who knew how to take care of Jules’ and Vincent’s boneheaded mistakes.  His character was a model of efficiency under pressure, a no-nonsense performer who… 
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MENU
  • Phone System
    • ClearStar Phone System
    • Why Impulse
    • Features
      • MobileLink
      • UC-One
      • Unity
        • Unity Call Control App
        • Unity Reception App
        • Unity Contact Center
        • UnityWeb
        • Unity CRM Connector
        • Unity Mobile
      • Video Calling
      • Audio Conferencing
      • Call Center
      • Call Recording
      • Interactive Voice Response (IVR)
      • CC-One Contact Center
    • Equipment
    • ClearStar Plans
  • Services
    • Internet Connectivity
      • Impulse Fiber
      • Impulse Ethernet over Copper
      • Impulse Wireless Broadband
      • Impulse LTE Backup
    • SD-WAN
    • Business Phone Service
    • Network Monitoring & Management
    • Network Design
    • Colocation Services
  • Customers
  • Support
    • Network Status
    • ClearStar Phone System
      • Guides & Training
      • MobileLink Support
      • ClearStar with Cisco Webex
      • UC-One Support
      • Unity
        • ClearStar Unity
        • ClearStar Unity Receptionist
        • Unity Salesforce Connector
        • ClearStar Unity Mobile
      • Call Recording Support Page
      • Interactive Voice Response (IVR)
      • Desktop Fax
      • Large-Scale Conference Bridge
      • Legacy UC-One Support
    • Internet Access
      • Business Services
        • Fiber Support
        • T1 Support
        • SD-WAN Support
        • LTE Support
        • Wireless Broadband Support
        • Managed Wi-Fi FAQ
        • ADSL2+ & EOC Support
      • Residential Services
        • Wireless Broadband Support
        • Managed Wi-Fi FAQ
        • DSL Support
        • Dial-Up Support
    • Email & Zimbra
    • Contact Support
    • Agreements & Policies
  • Company
    • About Us
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    • Contact Us
  • Blog