Give your customers the ability to message your team from your website! With the ClearStar-Unity Contact Center, you can place a web chat pop up on your company website, making it easier for current and prospective customers to communicate with you! The ClearStar-Unity Contact Center integrates directly into the Unity Call Control application. An agent can work entirely from one desktop application using 4 different forms of…
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Polycom Trio 8500
Impulse announces the release of the Polycom Trio 8500! The Polycom Trio 8500 is the smallest of the Polycom Trio Family. With its 360° microphone coverage and 14-ft pickup range, the Trio 8500 is the perfect upgrade from the Polycom SoundStation IP 6000 for small to mid-size conference rooms. Much like other Polycom conference phones, the Trio 8500 comes standard with HD Voice and the option for…
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New Polycom VVX Media Phones
Impulse announces the release of the next generation of the Polycom VVX Series! This new release of Polycom phones is the 3rd generation of the Polycom VVX Series. Features like Polycom HD Voice, color LCD displays, and USB and Gigabit Ethernet ports are what keeps the Polycom VVX Series as one of the most popular lines of business phones on the market. The new sleek design looks great on…
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ClearStar Flexible Seating
Easily work from any phone. The ClearStar Flexible Seating feature eliminates the restriction for a user to only use his or her assigned phone. With this feature, a user can sign in to any host phone they would like with all the personal settings that exist on their primary phone. Not to be confused with a Shared Call Appearance, Flexible Seating allows for any user with this feature…
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Wolfe Awards – May 2018
May was the month of Black Bow Ties! Two team members earned their Black Wolfe Awards, along with four other team members earning Wolfe Awards. The Impulse Wolfe Awards were named after Harvey Kietel’s character, Winston Wolfe, in Pulp Fiction. He was the cleaner who knew how to take care of Jules’ and Vincent’s boneheaded mistakes. His character was a model of efficiency under pressure, a no-nonsense performer who…
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